Support Desk Availability
Telephone and email assistance from 8:30AM to 5:00PM Monday through Friday, Pacific Time. To speak with a customer support representative, please call 1-800-762-4000 (option 3) or email firstname.lastname@example.org.
While logged into GeneSifter, you can access page-specific help by clicking on the help icon in the upper right corner of most pages.
Please see our support section for additional information on GeneSifter Lab Edition, GeneSifter Analysis Edition and access to our Data Center and training tools.